Multipliers by Liz Wiseman [Book Summary – Review]


When a bad manager is seen by most of us, we recognize them quickly. Well, did you think about why some films like “Horrible Bosses” and TV sitcoms like “The Office” are so popular?

However, surprisingly, it has been worked or truly experienced with an excellent boss by too few humans. For this reason, it was studied by Liz Wiseman the actions of all distinct kinds of managers and classified them. In short, due to consuming your energy and motivation and all different qualities that make you a good employee, a bad boss, a shrinker (diminisher). By the way, someone who can make a good worker double ice or even 100 times better than they would be on their own is a good manager, and good bosses are a multiplier.

In this summary, it is revealed all the effective habits and principles of Multipliers (Replicators). If you follow their leaderships, your work area can be switched to a more productive and healthy area.



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Chapter 1 – As those who reduce the strength of their teams and those who multiply them, two kinds of leaders are found.


There are usually two types of managers: those that get you to feel like you were born to do your job and those that scare you from going to work in the morning.

These are called Multipliers and Shrinkers, respectively.

Shrinkers are managers who consume both intelligence and energy from their employees.

Even though a Shrinker is usually a smart person, they often concentrate on their intelligence instead of taking the benefit of potential smarts in their team. In truth, Shrinkers cause employees to feed feelings of unfulfilled and inferiority because they tend to overwhelm opinions.

Let’s examine an example. who was an Intel employee who had to deal with a Shrinker manager was Vikram. Although this boss was a brilliant and talented scientist, he would have destroyed any ideas that were not his own while having about a third of each meeting talking about his plans. Finally, what perceived the impression by Vikram and his colleagues was that they didn’t require their managers to think for themselves!

Shrinkers get their title as these actions have a decreasing impact on the capacity and productivity of their subordinates.

When it was asked workers, who work under a Shrinker that how much effort they put into it, they usually got answered with numbers between 20 and 50 percent

What the multipliers rain is just the contrast: they boost the intelligence and success of their teams.



Earvin “Magic” Johnson who is the legendary basketball player is a prototype instance for the multiplier.

While Magic was a young and promising star, it was always provided for him to get the ball to Magic so that other players on the team could score by the high school coach. This provided the team winning the match – but when the matches were over, what Magic would see on the faces of his teammates’ parents was sad or disappointed expressions.

He decided to ensure his abilities as a benefit to assist each person on his team to shine and become their best could be. Then, he won his nickname that way: he had an amazing talent to upgrade each teammate’s game.

Although most leaders are not overly Shrinker or Multiplier, they fall somewhere in between. Soon, we’re going to look at some of the fundamental Multiplier features that you can begin using today.


Chapter 2 – Who is excellent at gathering teams together and maximizing their abilities is Talent Magnets.


In the early twentieth century, it was being prepared by British explorer Ernest Shackleton to make a groundbreaking though dangerous trip to Antarctica. What he needed was a talented team. Luckily, any punches weren’t thrown by Shackleton in the recruitment ad – he was honest and stated that there is a high probability of danger and death. Even if the ad charmed hundreds of apps. Thanks to having all the options he needed to build a talented team, he assisted to make sure that everybody got back safely.

What is a great example of Ability Magnet is Shackleton, which is a particular kind of Multiplier. This is someone who has the talent to gather together an outstanding team with these four core practices:

The first is to seek talent everywhere, notwithstanding conventional boundaries or hierarchies. If there is a talented person, it is worthy.

Determining the instinctive ability of an individual which is something they can usually do very naturally, without even considering is the second one. This could mean they won’t need particular terms or conditions to succeed.



It was found by the writer that her instinctive talent after getting confused when he was always asked to guide difficult team meetings. Then it was revealed to her: It was natural in explaining opinions and advancing problems the way others tried to achieve it.

Using this talent where it is most appropriate is the third one. Do not form a team of human beings with the same skills. Rather, a Talent Magnet knows which roles will suit which ability exactly.

Finally, removing the obstructions to your team’s performance at maximum efficiency is the fourth step. This could be a change in staffing, for example, if someone’s ego is preventing others from doing their best job. No matter how skilled such an individual is, you must set them free.

Have you already got a team? Sure, thanks to these three steps, you can still be a Talent Magnet.

Firstly, determine how smart your teammates are and allow them to understand the rest of the team.

By high school rugby coach Larry Gelwix, it was ensured that when a player is impressively fast, he and the rest of the team are aware. By the player, it was thought that although he was just a good athlete before Gelwix’s comments, after receiving the coach’s approval, he pushed himself even more.

Then, putting teammates in a position where their abilities shine. Providing that they’re fast, don’t put them in a situation that needs the ability to be slow and methodical.

Lastly, when a person reaches his/her boundary, don’t hold him/her bound. If a teammate has achieved the top level in their current condition, it’s your task to allow them to go so they can keep going to grow elsewhere.


Chapter 3 – While the tyrants create a suffocating tension, what creates an intense but inspiring work environment is The Savior.


Presently that we see a special type of Multiplier, let’s examine a special Shrinker. Provided that you’ve ever worked for a manager who likes to create a tense atmosphere by shedding their weight and pointing to everyone’s fault, you know a Tyrant.

Timothy Wilson who was a popular Hollywood stage master is a well-known Tyrant. Since Wilson had a reputation for criticizing his team brutally, that few want to work with him.

However, there is another side to the Tyrant personality, like the Savior’s.

When we stay in Hollywood, it can be seen by us as the Savior represented by Steven Spielberg. Who is often touted as being able to make human beings do their best work is Spielberg. The reason for it is that a high-pressure atmosphere where people desire to stand up and do their best to do something great is created by him.



You can begin being a Savior by following three basic practices.

First of all, make room for individuals to work. Take a step back and let your team do their job instead of steadily presenting your input. It is known by Spielberg each job on his team back and forth. But rather than making persistent suggestions, he gives everyone the space they require and trust in their expertise.

Secondly, what has to be done is to always desire a team to work best without the panic of failure.

K.R. Sridhar is CEO of Bloom Energy. He always promotes experimentation. So long as his teams do the best job potential, he never punishes them for an awful result. Thanks to this healthy atmosphere, Bloom Energy could innovate in many complicated technologies.

This points to us the third practice, which makes your team understand that they can make faults as long as they find out from them.

By Lutz Ziob, the former general manager of the education business at Microsoft, taking on his mistakes has been never avoided. In case, he encouraged others to take risks and try things by showing how he learned from them.

Likewise, he also promoted feedback. For instance, when a worker pulled Ziob aside and told him he was bullying at some meetings, the worker appreciated the feedback and asked follow-up questions to boost his attitude by him.

So, make room by offering fewer ideas to adopt your inner Savior. When you do this, be sure they are taken as suggestions and not as orders, and make sure you always accept your mistakes.


Chapter 4 – Who pushes their team to fresh frontiers without yelling orders is the Challenger.


When Matt McCauley did pole vault exercise in college, he always held a world record bar nearby so he knew where his purpose was. By McCauley, it was taken an alike approach when he became CEO of children’s retailer Gymboree: By always proposing for highs, he assisted the company to raise its share price from $0.69 to $3.21 per share in just four years.

What is comparable to a Challenger approach and this comes with three different applications of its own is Matt McCauley’s leadership approach.

Escaping telling someone where to go or what to do is the first thing. Rather, direct people in a particular direction where they can improve their opinions.



The person who is director of the Bennion Center for Society Activism at the University of Utah is Irene Fisher. Instead of explaining where assistance was required, she took human beings to visit poor neighborhoods to see circumstances first-hand. Afterwards, they can come up with solutions on their own by them.

Second, your assistance is used for your team to recognize difficulties.

Instead of giving orders, challengers ask questions and challenge human beings to set suitable targets.

By Matt McCauley, it started his impressive four-year growth streak at Gymboree by setting a fundamental goal of raising the company’s share value to $1 per share. He then shifted to his team and asked everyone what they could do to achieve that target.

The ultimate and most important practice is believing in the possibility of achieving the purposes. Even though a goal appears impossible, it can be made possible by showing the team that they are within reach and pointing them in the correct direction by the Challengers.

It is the thing that McCauley did when he set an unlikely target of $1 per share. What gave everyone the enthusiasm required to appear achievable to their purposes was his can-do behavior.


Chapter 5 – It makes room for the Debate Maker, clear and comprehensive decision making.


The person who led the “blink presidency” was George W. Bush, according to Time journal. He tended to make sudden decisions in the blink of an eye, instead of pausing to consult study and consider selections.

This is the normal behavior of a different type of Minimizer, the Decision Maker. It is not solved issues with analytical thinking by the decision-maker. Rather, it will raise problems seemingly randomly by them while pushing the team to make their decisions and neglecting other opinions.

The opposite side of this medallion is a much better administrator: Argumentative (or called the Debate Maker).

What is illustrated by Dutch police chief Arjan Mengerink is this model. Tired of the conventional top-down hierarchy that guided a lot of failed attempts, Mengerink rearranged the police force by following three core Discussion Builder practices.

Preparing carefully the topics to be discussed is the initial practice so that they can be shown openly to the staff.

Secondly, it should be to initiate a charming and comprehensive discussion offering a wide diversity of voices and ideas.

By Mengerink, it was done by requesting the police from each department and level of the organization to participate in the discussion. This involved police agents, secretaries, lawyers, and captains. It is also made clear that both agreements and disagreements were welcome by him.



The third practice is to be sure that a powerful decision is made in the result.

After the details of the argument or discussion have been recorded, a decision should be made through leadership or delegation, making the resulting public. In this way, it is easy to understand how the process guides to a definitive result.

The reason why the restructuring of Mengerink was a success was all these steps have been taken and as a consequence, everyone in the organization felt well represented. They had an interest and belief in the process so they comprehended the outcome.

For this reason, it is required to hold extensive discussions by you to take on the Debate Generator role.

According to the writer’s experience, three main techniques are found for guiding a good discussion: the leader should only ask questions and never respond, each answer should be backed by proof, and each participant should respond.

When you use these techniques, you will have the perfect process to start excellent discussions.


Chapter 6 – Individuals are micromanaged by diminisher while investors empower them with possession and sources.


It’s pretty general to see a sports team’s coach shouting wildly from the sidelines, however, what you’ve never seen is the coach taking the ball to show what it describes.

Many managers and coaches are Shrinks because of the way they micromanage their teams until they completely rely on leadership. What appeared on Marcus Dolan’s high school rugby team is that. By Dolan, it was so in control of each action his team made that when it came time to race on the field, the players couldn’t think without him and lost each match.

Becoming an Investor is a better method by chasing three basic exercises:

Initially, openly describe the share of possession your team members have.

Be sure each individual in your team comprehends totally what they are responsible for and answer for. As giving employees a sense of ownership, it will be soon discovered a motivating sense of individual investment emerging by you. Consider it as giving the team 51 percent of the votes so they have ultimate control.

Secondly, be sure those with duties have the resources they require to achieve.

Providing that someone requires a support team to achieve their target, be sure they get one. If someone is required to find out something, assist them to comprehend what they demand and don’t just tell how. If required, you can help; contrarily, allow him to discover on his own.

The third one is to make these individuals responsible.

If you hold someone accountable, be sure they comprehend the consequences depend on them. If someone is presenting information in a meeting and you are required to correct it, don’t see it as an occasion to take over the meeting. If you pick up the pen for adjustment, be sure to return it quickly afterward.

To view these practices in performance, let’s take another look at accomplished high school rugby coach Larry Gelwix.



Which team was heading to the championship but they were required to get in much better shape was Gelwix’s team. Therefore, he assigned the responsibility of increasing the team’s situation to the team captains and made a clear plan with them.

When the responsibility was accepted to take by the captains, the person who confirmed the expected results was Gelwix and said he would check these results within a few weeks. When the captains asked for detailed information on distinct fitness regimes, it was made sure they got what they required by Gelwix. And when all was said and done, the team won the national championship and closed an unbeaten season.


Chapter 7 – Even pure-minded managers can accidentally diminish; therefore, awareness is paramount.


Let’s see at the cautionary story of Sally’s Accidental Mitigation:

The person who was an experienced principal with a data-driven approach to leadership was Sally. Along with her co-worker Marcus, Sally is tasked with assisting the school to succeed in “blue ribbon” status. As Marcus was nearly novel to his role, Sally was excited to lead him by providing a steady flow of instruction and feedback.

However, of course, it eventually had to tell Sally to stop by Marcus; her stifling “help” was blocking Marcus from making any improvement.

The writer found much of Accidental Mitigation, like Sally, in her research. They come in many diverse forms and often come from a position of good intentions.

A different variant is Optimist, which writer Liz Wiseman can sometimes get into.

During an important research project with a co-worker, Wiseman repeatedly asked “How hard could it be?” With this word, Wiseman was just trying to promote some of the pressure and encourage some trust. However, it guided her co-worker to ultimately tell her that this constant optimism truly undermined the real challenge of their projects. Thus, what the research partner truly required was to hear Wiseman admit that this was pretty difficult!



As can be seen, moving into the role of an Accidental Shrinker can be very simple. One of the best ways to escape this is to seek regular feedback from a trusted source.

When it was given a workshop course in Abu Dhabi by Wiseman, she asked participants to return to the person following them and share a way they could accidentally shrink others. The exercise was an excellent achievement so that the participants took it upon themselves to form feedback groups with the people they worked with most closely. By them, it is assumed that good leadership needs being aware of how you are comprehended by the individuals you guide.


Chapter 8 – There are protective exercises for anyone interested in a Diminisher manager.


By us, it was looked at in various ways, until now, a manager can try to switch their ways and be the best they can be, however, let’s look at things from an employee’s perspective: What should you do if your manager is a Minimizer and makes you feel underutilized? Is it extremely criticized?

According to the writer, the five most general strategies are confrontation, escape, leaving, humility, and neglecting. Thus, these are also the five least effective strategies!

Therefore, what’s the proper thing to do?

Begin by discovering some defense practices.

Instead of making sudden judgments or making hasty decisions, try to regroup and understand what the issue is and that you can make an offer that could calm the disagreement.

An executive at Apple remembers a time he was criticized by Steve Jobs. Instead of resisting and beginning an argument, she gathered again and calmed down, which permitted Jobs to soften his situation. She was then able to approach him with a fresh solution that combined both of their opinions, and both were happy with it.

If the difficulty is micro-managed, try to get a warm and friendly path to mention to your manager that you are authorized to work without continual supervision. A co-worker of the writer would neutralize this scenario by making a joke about “loosening the choking chain.” This made the message open and did not challenge anyone’s authority.

A different method is to be your Multiplier and do basic practices on your manager.

For instance, you can use their talents to your benefit.



Another manager at Apple would prevent Steve Jobs from exercising too much control during improvement, asking for his inner vision at fundamental moments. This both takes benefit of his inner vision and prevents him from sensing the way he should go.

Similarly, you can relax by inviting a troubled boss instead of trying to get you in trouble.

Seldom is intervened by a manager if he is not sure of your abilities, therefore one way to clear their doubts is to request them to see your abilities first hand.

A senior boss was found for one manager who routinely intervened in significant meetings, therefore she requested him to someone and asked him to start the meeting before allowing him to guide. It worked fascinatingly; After the meeting, he felt a novel excitement in her job.


Chapter 9 – Fast practices are found to convert yourself and your work area into a Multiplier.


The person who was CEO of software maker Intuit and has a leadership background as both Diminisher and Multiplier was Bill Campbell.

Various times, Campbell’s team had to tell him to back off and stop strangling them; in other cases, he asked a stupid question. However, it was found out by Campbell these faults and even continued to serve as a board member, nurturing other promising Multipliers.

That anyone can reorganize their role as a leader in the teaching from Campbell’s tale – the whole it takes is to accept this requirement and the will to switch.

If any of the Minimizer features in these episodes resemble some of your or your manager’s habits, it should be felt by you the requirement to act.

When you are the one with diminisher tendencies, understanding that you need to change is the first step; The second step is to have the determination to chase this change.

Luckily, there are quick practices on the way to converting a Multiplier.



Comprehending that Multipliers aren’t excellent at everything is the first thing, so it will be better to concentrate on a talent you can maximize and a weakness you can neutralize. If it can be achieved by you, you will be on your way to showing Multiplier trends.

Let’s assume that you are already inclined to be a Challenger because you are good at forcing your staff to work hard, but also a bit of Tyrant when it comes to making room for your workers. In this scenario, it can be maximized, by you, your Challenger as setting avid targets and minimize Tyrant tendencies by providing your team more room to breathe. Thanks to just these two movements, you will be the Multiplier champion!

Challenging your suspicions is another quick practice.

If it is compared your job assumptions to fundamental Multiplier practices by you, you can quickly begin to identify your weaknesses, switch your attitudes, and stop declining.

For instance, if you consider you require to consult just a few senior team members, you should understand how the Discussion Creator’s (or called Debate Maker) principles offer otherwise. Or if you assume more pressure is for better employees, it will be found by you that challenges Liberator practices.

By you, it can also get fast feedback by asking a co-worker to tell you where your powers and weaknesses are and how you can develop them.

Ultimately, don’t cease yourself when you can create a Multiplier culture.

Assist in infiltrating these principles into your organization by giving this discourse and behavior to your workers or colleagues. Shortly, what will become a daily part of your job environment is Multiplier applications. Thanks to this, everyone will be helped reveal their matchless genius, regardless of work title.


Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman, Greg McKeown Book Review


What is good for everyone is increasing the skills and motivation of those around you. It makes employees feel satisfied and conserves resources – after all, they have to multiply existing resources and add fresh ones each time. By deploying Talent Magnet, Savior (Liberator), Challenger, Debater, and Investor apps and eliminating any accidental drops, you can convert a better leader and assist others to achieve their full potential.


Progress an experiment.

If you can recognize a field that you can accidentally shrink someone, block it by implementing one of the Multiplier applications.

For instance, if you have comprehended that you can be a little bit Cruel and you tend to control discussions, so, try a game where you give yourself a restricted number of chips during a meeting. Each chip describes a contribution you can make, so only use them when you think that they are necessary.


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Savaş Ateş

I'm a software engineer. I like reading books and writing summaries. I like to play soccer too :) Good Reads Profile: https://www.goodreads.com/user/show/106467014-sava-ate

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